SINCE 1999

Privacy policy:

Your privacy and security are important to us. Below we will inform you which personal data we collect from our users and how we use them. We encourage you to read these terms carefully before providing your personal data on this website.

It should be noted that this Privacy Policy may vary, depending on legislative or self-regulatory requirements. Therefore, users are advised to visit this page periodically. The Privacy Policy will be applicable in the event that users decide to fill in any of the contact forms where personal data is collected.

ALTEVOGT & CARREIRA, S.L. has adapted this website to the requirements of the Organic Law 15/1999, of December 13, on Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the LOPD Development Regulation. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 regarding the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and E-Commerce (LSSICE or LSSI).

Entity responsible for the processing of your personal data:

– Identidad del Responsable: ALTEVOGT & CARREIRA, S.L.

- VAT ID number: ESB05438866

- Address: C/ Miguel Yuste 16, 2C (28037 Madrid), Spain

– Correo electrónico:

For the purpose of the requirements of the abovementioned General Data Protection Regulation, the personal data that you send us through the different forms on this website will be processed as “Website Users and Clients” data.

For the processing of our users’ data, we implement all the technical and organizational security measures stipulated in current legislation.

For what purpose do we process your personal data?

When a user connects to this website, for example, to request a quote for our services or to manage customers’ administrative tasks (i.e. orders, invoices, delivery notes, etc.), they are providing personal information for which ALTEVOGT & CARREIRA, S.L. is responsible. This information may include personal data such as IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their data to be collected, used, managed and stored by ALTEVOGT & CARREIRA, S.L., only as described in our Legal Notice and this Privacy Policy.

In ALTEVOGT & CARREIRA, S.L. there are different personal information capture systems, and we process the information provided by interested persons for the following purpose per capture system (forms):

In our Contact Form, we request the following personal data: name and email, in order to respond to the ALTEVOGT & CARREIRA, S.L. user’s messages. For example, we can use this information to reply to your questions and respond to any doubts, complaints, comments or concerns you may have about the information included on the website.

There are other purposes which we process your personal data for:

To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.

To support and improve the services offered by this website:

Other non-identifying data, obtained through some cookies that are downloaded to the user's computer when browsing this website, and which are explained in detail in our cookie policy below, are also collected.

Legal base for the processing of your data:

The legal base for the processing of your data is: express consent.

To contact or make comments on this website, express consent to this privacy policy is required.

Data category:

The categories of the data processed are identifying data. Specially protected data categories are not processed.

How long will we keep your data?

The personal data provided will be kept as long as the commercial and/or contractual relationship is maintained, its deletion is not requested by the interested party, or is imposed as a result of a legal or other obligation.

In the event that the user revokes their consent to the processing of their data or exercises their rights of cancellation or deletion, their personal data will be kept locked at the disposal of the Administration of Justice during the legally established period in order to meet the possible responsibilities derived from the processing thereof.

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether ALTEVOGT & CARREIRA, S.L. is processing personal data or not.

Interested parties have the right to:

- Request access to personal data related to the interested party. 

- Request rectification or deletion. 

- Request limitation of the processing of their data. 

- Oppose the processing. 

- Request data portability.

El Usuario y/o Cliente podrá ejercitar cualquiera de los derechos informados en el párrafo anterior, mediante el envío de un correo electrónico indicando el derecho que ejercita dirigido a ALTEVOGT & CARREIRA, S.L., dirección, o bien mediante el envío de una carta firmada dirigida a ALTEVOGT & CARREIRA, S.L., C/ Miguel Yuste 16, 2C (28037 Madrid), adjuntando en ambos casos una copia del DNI, NIE o pasaporte y la documentación que, en su caso, fundamente la petición.

The User and/or Client is informed that they can direct any type of claim regarding personal data protection to the Spanish Agency for Data Protection, controlling authority of the Spanish government.

Intellectual property of the contents of the website:

ALTEVOGT & CARREIRA, S.L. , is the sole owner of all intellectual and industrial property rights of its website, as well as the elements contained therein. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, reproduction, distribution and public communication, including the way of making all or part of the contents of this web page available in order to provide the information that the interested parties request, on any support and by any technical means, without the authorization of ALTEVOGT & CARREIRA, S.L. , is strictly prohibited. The User undertakes to respect the intellectual and industrial property rights owned by ALTEVOGT & CARREIRA, S.L. They can view the elements of the portal, and even print, copy and store them on their computer’s hard drive or any other physical support, provided it is, solely and exclusively, for personal and private use.

Disclaimer for content and services provided:

ALTEVOGT & CARREIRA, S.L. is not responsible, in any case, for damages of any kind caused to the User, e.g.: errors or omissions in the contents; unavailability of the website; or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all the necessary technological measures to avoid it.

ALTEVOGT & CARREIRA, S.L. reserves the right to, without prior notice, make the modifications it deems appropriate to its portal, being able to change, delete or add both the contents and services provided through it and the way in which they are presented or located on said portal.

ALTEVOGT & CARREIRA, S.L. will in no case assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

ALTEVOGT & CARREIRA, S.L.. reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or of a third party, to those users who breach these General Conditions of Use.

ALTEVOGT & CARREIRA, S.L., may, at any time, modify the conditions mentioned above, duly published as they appear here. These conditions will be valid as stated above, and they will be valid until they are modified or replaced by others duly published.

Security and confidentiality:

ALTEVOGT & CARREIRA, S.L. warrants that all its communications with its clients are secure and confidential. ALTEVOGT & CARREIRA, S.L. guarantees the protection and confidentiality of personal, domiciliary and any other data provided by our clients, in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data and as established in our Privacy policy, which they must have accepted in the registration form.

Applicable legislation and competent jurisdiction:

The purchases made from ALTEVOGT & CARREIRA, S.L. are subject to Spanish legislation. In case of any conflict or discrepancy, the applicable jurisdiction will be that of the Courts or Tribunals of Madrid.

Cookie policy

ALTEVOGT & CARREIRA, S.L. provides information about the use of cookies on its website:

What are cookies?

Cookies are small text files that are downloaded to your computer or other devices when a web page is loaded. They are tools that play an essential role in the provision of numerous information society services. For example, they allow a web page to store and retrieve information about the user’s browsing habits and, depending on the information obtained, can be used to recognize the user or device and improve the service offered.

Types of cookie

Depending on who the entity is that is managing the domain from which cookies are sent and processing the data obtained, two types can be distinguished:

  • Cookies propias: aquéllas que se envían al equipo terminal del usuario desde un equipo o dominio gestionado por el propio editor y desde el que se presta el servicio solicitado por el usuario.
  • Third-party cookies: cookies that are sent to the user's device from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. aquéllas que se envían al equipo terminal del usuario desde un equipo o dominio que no es gestionado por el editor, sino por otra entidad que trata los datos obtenidos través de las cookies. 

In the event that cookies are installed from a computer or domain managed by the publisher himself, but the information collected through them is managed by a third party, they cannot be considered as first-party cookies. 

There is also a second classification, according to the period of time the cookies remain stored on the user's device, which may be:

  • Session cookies: designed to collect and store data while the user accesses a web page. They are normally used to store information that is only kept for and during the provision of the service requested by the user on a single occasion (e.g. a list of purchased products). diseñadas para recabar y almacenar datos mientras el usuario accede a una página web. Se suelen emplear para almacenar información que solo interesa conservar para la prestación del servicio solicitado por el usuario en una sola ocasión (p.e. una lista de productos adquiridos).
  • Persistent cookies: the data remains stored on the user’s device and can be accessed and processed for a period defined by the entity responsible for the cookie, which can range from a few minutes to several years. los datos siguen almacenados en el terminal y pueden ser accedidos y tratados durante un periodo definido por el responsable de la cookie, y que puede ir de unos minutos a varios años. 

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed:

  • Technical cookies: cookies that enable the user to navigate through a web page, platform or application and use the different options or services that it offers, such as, for example: control data traffic and communication; identify the session; access restricted sections; remember the items included in an order; make a purchase; request registration or participation in an event; use security elements during navigation; store content for the dissemination of video or audio; or share content on social networks.
  • Personalization cookies: cookies that enable the user to access the service with certain predefined general characteristics, based on a series of criteria in the user's device such as language, browser type used to access the service, regional configuration from where the service is accessed, etc.
  • Analytical cookies: these cookies enable the entity responsible for them to monitor and analyze the user’s behavior on the websites the cookies are sent from. The information collected through this type of cookies is used to measure the user’s activity on websites, applications or platforms, and for the elaboration of user navigation profiles on said sites, applications and platforms, in order to make improvements according to the usage data analysis of the service’s users.
  • Advertising cookies: cookies that allow for efficient management of advertising spaces.
  • Behavioral advertising cookies: cookies that collect information on user behavior through the continuous observation of their browsing habits, which enables the development of a specific profile to show personalized advertising.
  • Social media cookies: cookies that are used so that visitors can interact with (embedded) content from different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.), and which are generated only for users of said social networks. The terms of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

Disabling and deleting cookies

You have the option to allow, block or delete cookies installed on your device by configuring your browser options. By deactivating cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but it is usually done from the Tools or Options menu. You can also check your browser’s help menu, where you can find the instructions. The user may at any time choose which cookies they wish to be active on this website. 

You can allow, block or delete cookies installed on your computer by configuring the browser options on your device: 

Additionally, you can manage cookie storage on your device through tools such as the following:

Cookies used on

Below we explain which cookies are being used in this portal, as well as their type and function: 

Consent to our Cookie Policy assumes that you accept the use of cookies. However, the website shows information about its Cookies Policy at the bottom or top of any of its pages with each login, in order to make sure you are aware of this.

When given this information, you can choose any of the following options:

  • Accept cookies. This notice will not be displayed again when accessing any page of the portal during this session.
  • Close the message. The notice is hidden on this page.
  • Modify your preferences. You can obtain more information about what cookies are and modify your browser preferences. y modificar la configuración de su navegador. 

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